Auto Master (Pty) Ltd
Privacy Policy
Last updated: 30 June 2026
Auto Master is committed to protecting your personal information. This policy explains what information we collect, why we collect it, and how we look after it. We comply with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
1. What Information We Collect
We collect only the information we need to run the platform:
- Account details - your name, email address, phone number, and password
- Listing information - vehicle details, photos, price, and location you provide when creating a listing
- Identity verification - for dealerships, we may ask for business registration details (CIPC) to confirm your business is legitimate
- Vehicle identification - VIN numbers and registration details you choose to add to a listing
- Usage information - basic analytics about how pages are used, to help us improve the site (only with your consent via the cookie banner)
We do not collect more information than we need, and we do not sell your personal information to anyone.
2. Why We Use Your Information
- Create and manage your account
- Display your listings to potential buyers
- Send you notifications related to your account or listings
- Verify that accounts and listings are legitimate
- Improve the platform based on how it is used
- Comply with South African law
3. Who We Share Your Information With
We do not share your personal information with third parties except in these situations:
- With your permission - for example, when you contact a seller, your message details are shared with that seller
- Service providers - we use trusted third-party services to host the platform and process payments. These providers are required to keep your information secure
- Legal requirements - if required by a court order or lawful request from South African law enforcement
4. How Long We Keep Your Information
We keep your information for as long as your account is active. If you delete your account:
- Your public profile and listings are removed immediately
- If you had active or historical listings, certain account records may be securely archived for a reasonable period to protect against fraud and meet legal obligations
- Archived data is not visible to the public and will only be shared with law enforcement if legally required
5. Your Rights Under POPIA
- Access the personal information we hold about you
- Ask us to correct information that is inaccurate
- Request deletion of your account and personal information, subject to the fraud-protection clause above
- Withdraw consent for analytics cookies at any time via the cookie banner
To exercise any of these rights, contact us at info@automastersa.co.za.
6. Cookies
We use basic analytics cookies to understand how the site is used and to improve it. We do not use cookies for advertising. You can accept or decline cookies when you first visit the site and change your preference at any time.
7. Keeping Your Information Safe
We store your information using appropriate technical and organisational safeguards. Access to personal data is restricted to authorised people and service providers who need it to operate the platform.
8. Contact Us
For questions about your personal information or this policy, email info@automastersa.co.za.
Auto Master (Pty) Ltd, Registration No. 2025/198072/07